To Sell: First What, Then Who
Insist on helping the customer figure out what's best, even if you not involved at all.
Insist on helping the customer figure out what's best, even if you not involved at all.
If you are focused on pleasing your boss, you are probably wasting valuable energy.
Of course, […]
Does playing politics feel like a burden? Do you feel pulled away from just being […]
“I deserved that promotion more than he did. They really screwed me.”
“I’m a top producer, […]
What’s the most effective response to feeling anxious, upset, hurried, or worried?
Just soften, and watch […]
“I used to love my work,” she said. “I would pop out of bed filled […]
Which is a more effective way to influence someone?
(1) Give lots of support and empathy, or
(2) […]
Influencing others begins not with what you say, but rather with how you listen.
Conventional listening […]