To Sell: First What, Then Who
Insist on helping the customer figure out what's best, even if you not involved at all.
Don’t Please Your Boss
If you are focused on pleasing your boss, you are probably wasting valuable energy. Of course, you want to win the trust and confidence of your manager (and everyone else.) But trying to look good [...]
Playing Politics
Does playing politics feel like a burden? Do you feel pulled away from just being yourself? It's no fun to pretend by acting differently than you really feel. And it seems unfair. "My ideas should [...]
Victim vs. Owner
"I deserved that promotion more than he did. They really screwed me." "I'm a top producer, and they still won't make me partner. Now I can hardly stand to look at my so-called friends." Bluntly [...]
Simply Soften
What's the most effective response to feeling anxious, upset, hurried, or worried? Just soften, and watch what happens. It's simple but not always easy. It starts with a glimpse of awareness that you are tight. [...]
Find the Spark of Yearning
"I used to love my work," she said. "I would pop out of bed filled with ideas and plans." Her eyes looked dull. "Now I just go through the motions. I don't know what changed. I [...]